Understanding the Affordable Rental Process
On March 2021, the Town of Los Gatos contracted with HouseKeys to take over as their Affordable Housing Program Administrator. If you’d like to be notified when we officially get the new site and process in place, please click on the registration button to Get on the Email Notification List and you’ll receive program updates. Thanks for your patience.
wait list questions
Properties with BMP Rental Units Manage their own wait lists and submit files to Housekeys to check if the household is eligible for the program. Please contact them to see if their wait list(s) are open. If you are selected by the property manager for review, will need use the forms and document lists that are on this page. Please scroll down to locate them. You will submit the file to them, and in turn, they will submit it to us. These are the guidelines.
Intro Videos & Quiz
These 6 short videos will help you understand how affordable housing works, and key terminology. The Orientation Deck Slides explain the application process. After reviewing both the videos and slide deck, take the Renter Quiz. This should all be done before applying for any rental programs. Please check the “Events” tab above to find the registration link for the next mandatory Rental Orientation Webinar.
Disclaimer: HouseKeys Orientation ZOOM Webinars provide general information only and may be subject to change at any time without notice. HouseKeys Orientation ZOOM Webinars do not constitute financial advice. You should obtain independent advice before making any financial decisions. HouseKeys Inc. does not give any warranty or representation as to the accuracy, reliability or completeness of the information. To the extent permitted by law, HouseKeys Inc. and its employees, shall not be liable for any loss or damage arising in any way (including by way of negligence) from or in connection with any information provided or omitted or from any one acting or refraining to act in reliance on this information.
MyHouseKeys
MyHouseKeys is our web-based software platform created to help you manage your program relationships, find housing opportunities, and navigate the application process. You start by registering your household profile.
profile Registration Process
When you click on the button to “Register Your Profile, you’ll begin with a quick sign up form that asks: Name, Number of Household Members, Total Household Income, and Zip Code. After you enter and confirm your email address, you will start a Registration Wizard that will have you complete a series of forms. You may want to set aside an hour to complete all of the online forms. These forms include:
Admin Profile - this is the basic information and address for the primary applicant.
Member Profiles - all other household members who will be occupying the housing unit
Income Profile - you’ll identify the type of income that you earn, information about your employer, and your employment details
Household Preference - this form details any special criteria that your household may meet that would allow you to receive preferential treatment among other applicants.
Household Demographics - this is an optional form that allows us to track our Fair Housing statistics
At the end of the process, you’ll get to a page called the Household Overview. This page summarizes all of the information you entered and gives you a chance to review before finalizing
Program Application & Checklist
Click on the link below to access and download:
Application Exhibits
Application Exhibits are special documents that help provide further details about items that you provided while completing the Program Application and gathering items on the Application Checklist. Click on the links below to open the Exhibit documents.
Exhibit E - Los Gatos Preference Criteria (coming soon)
Program Guides
Note: The guides may be updated from time to time.
Town of Los Gatos existing Guidelines
As an applicant, you must complete the steps to create a household profile, obtain an Application I.D. and enter Drawings for the housing opportunity you want. Each housing opportunity is given an Opportunity ID. If you are chosen in the Drawing, then you will submit a full file to be processed and underwritten and the rules are outlined in this guide.
Participation Guide (Coming soon)
Once you are a tenant, you will be required to certify your income on an annual basis. The Participation Guide walks through some of the rules on compliance.
Town of Los Gatos Affordable Rental Information
